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We accept order cancellations if the order has not yet been shipped. To cancel an order:
Given the perishable nature of our products, returns are not accepted. However, we stand behind a satisfaction guarantee.
If your product arrives damaged or defective:
We will arrange for a replacement of the damaged goods at no additional cost to you.
If a replacement is not feasible, we will process a refund.
Refunds for damaged or defective products are issued within 7-14 business days of the complaint.
We will issue the refund to the original form of payment.
Due to the perishable nature of our products, we cannot accept returns due to customer remorse.
For non-perishable items, if you have concerns or are dissatisfied, please contact our Customer Service team to discuss potential remedies.
Our Customer Service team is ready to assist with your orders, returns, or any questions you may have regarding our policies.